Legal · updated 2026-09-07
Refund Policy
30-day satisfaction guarantee
If your first order isn't for you, email [email protected] within 30 days of delivery and we refund it in full to your original payment method. No need to return the bottles.
Subsequent orders and renewals
Unopened products may be returned within 30 days of delivery for a refund of the product price; return shipping is at your cost unless the product arrived damaged or incorrect. Opened products from subsequent orders are not refundable, except where required by law.
Damaged, lost or held parcels
If a parcel arrives damaged, is lost in transit, or is returned by customs, contact us: we reship or refund in full.
Processing
Refunds are issued via Stripe within 5 business days of approval and appear on your statement within 5–10 business days depending on your bank.